SuiteCRM is a software fork of the popular customer relationship management (CRM) system from SugarCRM. It became popular when SugarCRM decided to stop development of its open source version. It is a free and open source alternative application based on the last open-source SugarCRM release, and contains many additional enhancements and new modules
SuiteCRM won the BOSSIE Award 2015 and BOSSIE Award 2016 for the world's best Open Source CRM. Infoworld, the curators of the BOSSIE awards stated that "In little more than a year, SuiteCRM has inspired the community and emerged as a new leader in open source CRM." The award had been won by SugarCRM for the previous 8 years.
SuiteCRM has been downloaded more than 500,000 times since the original release. It has been adopted by NHS (National Health Service) England's Code4Health programme which seeks to foster open source in the NHS in England.
SuiteCRM has competed against the major vendors like Salesforce, MS Dynamics, Oracle CRM, SAP Hybris and others.
SuiteCRM is a clear winner for obvious reasons. In terms of implementation cost, quality and speed of innovation. SuiteCRM delivers all the functionality you need no matter if you are a global conglomerate or a startup.